FAQs

 How long does it take to process an order?  

1-7 Business days. Please review our shipping policy at: 

How long does it take to receive an order?  

Shipping times may vary depending on the delivery location.

How much does shipping cost? 

Shipping Fees vary by carrier.

How do I contact support for shipping issues? 

For Shipping issues please contact our customer support by email: support@klassykouturebeautique.com or login to your customer account via our website

www.klassykouturebeautique.com to request shipping status or update.

All shipping updates will be automatically sent to email used when order was created.

What is the return policy?  

You can find our Refund/ Exchange/Return policies on our website: REFUNDS/EXCHANGES – KLASSY KOUTURE BEAUTIQUE

 How do I make changes to an order? 

Once an order has been processed, the order cannot be updated. To make changes to order, please cancel order and create new order with correct Items. For more information on cancellations please visit our website: REFUNDS/EXCHANGES – KLASSY KOUTURE BEAUTIQUE

What do I do if I receive a defective order? 

Defective Items, please follow steps listed on our website: REFUNDS/EXCHANGES – KLASSY KOUTURE BEAUTIQUE

What do I do if I never received my order? 

Immediately contact our support team: support@klassykouturebeautique.com

Be sure to give detail of your issue, include order number, name, delivery address. A member of our support team will Follow up within 48 hours.